Shipping policy

Shipping & Delivery Policy

Cellspot — Online Offers (Pty) Ltd

Cellspot offers courier delivery throughout South Africa. We aim to provide a reliable and convenient delivery experience for every customer.

We deliver to physical addresses throughout South Africa using third-party courier services.

Delivery availability to remote or outlying areas may depend on courier coverage.

We do not currently offer international shipping.

Applicable delivery charges will be displayed during checkout before the customer confirms and pays for an order.

Delivery charges may vary depending on the delivery destination, parcel size and courier service.

Orders are processed after successful payment confirmation and are subject to stock availability and any necessary order verification.

Orders placed over weekends or public holidays may only be processed on the next business day.

Estimated delivery times will depend on the delivery destination, stock availability and courier service.

Where an estimated delivery period is provided, it is an estimate rather than a guaranteed delivery date.

We will notify customers of significant delays where reasonably possible.

Applicable statutory delivery obligations and customer rights remain unaffected.

Where tracking is available, customers will receive tracking information once their order has been dispatched.

Customers can contact support@cellspot.co.za for assistance with delivery enquiries.

Customers are responsible for providing accurate and complete delivery information.

Please ensure that someone is available to receive the parcel at the nominated delivery address.

If a delivery cannot be completed, we will assist in arranging the next steps with the courier.

Any additional charges will be communicated where applicable and lawful.

If your parcel arrives damaged, contains an incorrect item or does not arrive as expected, please contact Cellspot at support@cellspot.co.za.

Provide your order number and details of the issue, including photographs where available.

Cellspot will investigate the matter and arrange an appropriate resolution in accordance with applicable consumer legislation.

Cellspot

A trading name of Online Offers (Pty) Ltd